Bansko Travel Regulations

Regulations for traveling to Bansko

International hotel regulations stipulate that you can pick up your room after 14:00 to 15:00 (check in) and hand it over no later than 12:00 (check out).
The half board (dinner) prices listed in the price lists are valid only with a reservation at our office.
At the hotel reception the price may vary.
Adults and children are required to travel with a new type of identity card with Latin characters or a new type of passport. Under no circumstances is the organizer or the cooperating agency responsible for the inability to present travel documents during border control. Holders of non-Greek documents are responsible for crossing the border. Service ID cards are not a travel document (military, port, firefighter).
Children under 18 traveling with one parent need notarized consent from the other parent. Children under 18 traveling without their parents need notarized consent from both parents.
Pre-reservations for specific seats on the coach are not accepted, except for health reasons. Seats are not numbered and the distances between seats are basic for the vehicle category.
All passengers must be at the designated departure point at least 15 minutes before departure time, be responsible for their timely boarding at intermediate stations, and have the tour guide's mobile phone number so that they can contact him in case of delay.
Each passenger is allowed 1 suitcase and ski or snowboard equipment. The company reserves the right to refuse the transport of a second suitcase per person, depending on occupancy. The company is not responsible for the loss of luggage or items on the coach.
Based on the law governing coach transport, it is mandatory to stop for 25 – 45 minutes for every 4 hours of travel. Rest stops made during the journey are determined by law and are affected by uncontrollable factors such as traffic and weather conditions.
Mountain activities such as Skiing, Snowboarding, sledding and touring are not covered by accident insurance from the office, which bears no responsibility in case of injury during these activities. Insurance is provided only on the private initiative of each traveler or with the purchase of the ski resort lift card (the one that includes insurance).
Participation in the trip requires reading, understanding and acceptance of the above, as well as the general terms of participation.

Our office suggests you choose short-term travel insurance in collaboration with the Atlantic Union which covers expenses such as medical care during the trip, emergency return coverage due to COVID-19, etc. as you will see below. The cost of the insurance starts from 15€ per person and must be paid at least 3 days before departure in order for your insurance policy to be activated.